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Fire & Water - Cleanup & Restoration

Second Water Damage in Cary Home

This Cary home has suffered two water damages. The first involved a frozen pipe break that flooded this basement. The second water damage was a sewage backup. The customer was so happy with our excellent and professional work done on the first water damage cleanup, that when he reported the second loss to his agent, he told his agent that we were his preferred vendor choice for the second clean up. The agent wanted to use a different restoration company to do the water damage cleanup, however, the insured kept saying no to the agent suggestions and told his agent that SERVPRO of Southern McHenry County would do the cleanup. The fact that the insured had stressed to the agent twice that SERVPRO would do the cleanup reflects on the work we did. This is one incident why you should use SERVPRO. It was truly a “Like it never even happened.” moment.