What our Customers say...

Water Damage Testimonials

Dispatch was immediate, arrived in precise time, very professional, and a well run organization!

— Lynette H. in Cary, IL

All the staff was very nice, polite and I felt comfortable with them in my home. Wonderful cleaning job - I am very thankful!

— Bonnie S. in Round Lake Beach, IL

Very efficient, showed and explained what he was doing, answered our questions, worked extremely hard. This is a very impressive organization. 

— Katz K. in Highland Park, IL

Very professional and prompt! I will pass along to my insurance agent that this is the only service that he should use. Will also tell others of SERVPRO. The BEST

— David J. in Geneva, IL

They are just fine the way they are.  Very professional, polite and clear in providing instructions and information

— Jesus M. in Poplar Grove, IL

SERVPRO was on the job and displayed the best customer service that I have enjoyed for a long time!! Thanks!

— Alexander A. in Rockford, IL

The SERVPRO Franchise's office staff was courteous, polite, and helpful throughout the duration of the job. They were on-site personnel were prompt, courteous and attentive to my concerns.

— Brian T. in Libertyville, IL

Strongly Agree in all areas:  courteous, polite and helpful.  They explained the process clearly throughout the duration of the job.  Overall, very satisfied with the service provided by SERVPRO

— George R. in Woodstock, IL

I am usually very nervous about having strangers in my house, but your employees made me feel very comfortable. Everyone was so polite and you could feel that they genuinely cared. Thanks SERVPRO for cleaning up my mess.

— Kyle P. in McHenry, IL

From start to finish our experience was excellent.  Nick was awesome and the communication from the crew that arrived was great.  Everyone called in advance with an ETA...they cleaned up after themselves making this unfortunate  experience as good as it could be!  Definitely recommend this company!  

— Brian S. in Kingston, IL

Fantastic people, if you ever have a need for their services these are the people to contact. Extremely professional and excellent communicators, could not ask for more.

— Leanne S. in Woodstock, IL

Thank you! Your guys were so nice, efficient, and always took the time to answer questions. You made our awful situation much better! Thanks again!

— Matthew I. in Woodstock, IL

SERVPRO was amazing to work with. We would recommend them to all our friends and family for any Restoration Emergency. Thank you!

— Christy F. in Palatine, IL

You took the guess work out of who to contact for all of our emergency needs!  The professionalism of the team and polite people at the office made this tragic time in our life seem easy. We could not have done it without this team at SERVPRO

— Anna W. in Lake In The Hills, IL

When SERVPRO arrived there crew was prompt, courteous, and addressed all my concerns. I was impressed with the knowledge and professionalism. They were simply great. We will use them in the future.

— Patrick E. in Lake In The Hills, IL

I was impressed in the knowledge and professionalism of the SERVPRO crew who performed the cleanup services. I would diffidently use SERVPRO again.

— Marizela H. in Lake In The Hills, IL

Very Good, Courteous, helpful, Thank You

— Ellen H. in Algonquin, IL

Great job! The guys were fantastic - worked quickly and efficiently!  Thank you!

— Michelle J. in Richmond, IL

Clean up crew did very nice job.

— George P. in Crystal Lake, IL

Very trustworthy and professional.  They took well care of our furniture.

— Alvaro B. in Crystal Lake, IL

Awesome, thanks for your help and professionalism. I used ServiceMaster in the past and you guys are the opposite in a good way!!!!!!!

— Anne T. in Crystal Lake, IL

The SERVPRO team was great.  We couldn't have experienced anything better...clean, polite, and very efficient.  Thank you SERVPRO for all your help.

— Harry & Barbara V. in Cary, IL

I am pleased with the results and Dan was a pleasure to work with.

— John & Mary B. in Cary, IL

They were great.....Dan and Nick were so wonderful and informative

— Laura & Cesar S. in Lake In The Hills, IL

Very satisfied-loved the fact they were always on time!

— Cheryl E. in Cary, IL

Thank You Very Much

— Gabriel I. in McHenry, IL

Did a good job.

— Albert B. in Crystal Lake, IL

Dan and his crew were courteous and accommodating to me......I would recommended SERVPRO to my family and friends

— Lynn B. in Lake In the Hills, IL

Good job. Very polite and did their best in drying all affected rooms

— Gina D. in McHenry, IL